ubud4d believes that gaming should always be an enjoyable, freely chosen leisure activity. Our Responsible Gaming program provides every Indonesian player with the tools, information, and support needed to keep gambling fun — and to step back when it stops being so.
These are not policies on paper — they are active features built into the ubud4d platform that every player can access and use at any time, free of charge.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is applied, it takes effect immediately. Increasing a deposit limit requires a 7-day cooling-off period before the new (higher) limit becomes active — reducing a limit, however, is instant.
Supports limits from as low as Rp 50.000 per day up to your personal maximum.
Need a short break? A time-out suspends your account for a fixed period you choose: 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or access any games. The time-out cannot be reversed once activated — it runs to completion automatically.
Activate a time-out instantly via Account Settings or by contacting our support team.
Self-exclusion is a longer-term measure for players who feel gambling is causing them harm. You may request exclusion for 6 months, 1 year, 3 years, or permanently. Once activated, your account is fully closed. A permanent self-exclusion cannot be reversed under any circumstances.
Contact [email protected] to activate self-exclusion — we will process it within 24 hours.
Set a maximum amount you are willing to lose over a defined period (daily, weekly, or monthly). When your net losses reach your chosen threshold, all further wagering is blocked for the remainder of that period. This tool is designed to prevent chasing losses — one of the most common triggers for problem gambling.
Enable automatic session reminders to receive an on-screen notification after a set duration of play (e.g., every 30, 60, or 90 minutes). These reminders give you a moment to pause, review how long you have been playing, and make a conscious decision to continue or stop.
Session reminders can be configured in your Account Settings at any time.
Our support team — including Indonesian-speaking agents — is available around the clock, every day of the year. If you are concerned about your gambling behavior, or that of someone you know, reach out immediately. All responsible gaming inquiries are handled with complete confidentiality and without judgment.
Available via live chat and email at [email protected].
Every responsible gaming tool at ubud4d is accessible directly from your account — no forms to mail, no waiting period for activation (except when increasing deposit limits). Here is how to get started:
Access your ubud4d account using your registered email address and password. Ensure you are on the official ubud4d platform — never share your login credentials with anyone.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. Scroll to the "Responsible Gaming" section.
Choose from deposit limits, loss limits, session reminders, time-out, or self-exclusion. Each tool has a clear description and configuration options on the same screen.
Set your parameters and confirm your selection. Restrictions take effect immediately. You will receive a confirmation email to your registered address within minutes.
If you cannot find these settings or prefer assistance, email [email protected]. Our team will activate any responsible gaming measure on your behalf within 24 hours.
Resets every 24 hours at midnight WIB (UTC+7).
Calculated on a rolling 7-day basis from the moment of activation.
Ideal for players who prefer a longer-horizon budget approach.
Important: Lowering any limit takes effect instantly. Increasing a limit requires a mandatory 7-day waiting period — this is a deliberate safeguard against impulsive decisions made during an active session.
Gambling becomes a problem when it is no longer a choice made freely and in proportion to your means. The following warning signs may indicate that gambling is having a negative impact on your life or the life of someone close to you.
Spending more money on gambling than you can comfortably afford, or borrowing money to fund gambling activity.
Chasing losses — continuing to gamble in an attempt to recover money already lost, often leading to larger losses.
Lying to family members, friends, or colleagues about the amount of time or money spent gambling.
Feeling restless, irritable, or anxious when not gambling, or when trying to cut down or stop.
Gambling as a way to escape personal problems, stress, depression, or feelings of loneliness.
Neglecting work, studies, family responsibilities, or personal health in order to gamble more.
Previous failed attempts to control, reduce, or stop gambling on your own.
Thinking about gambling constantly — planning the next session, calculating odds, or replaying past wins and losses in your mind.
Speaking to someone is the most important first step. ubud4d's support team is available 24/7 and all conversations are treated with complete confidentiality.
Answer the following questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use our self-exclusion tool or contact our support team for a confidential conversation.
Have you ever gambled with money set aside for essential expenses such as rent, food, or bills?
Have you ever tried to win back money you lost by gambling more?
Have you ever felt the need to bet increasing amounts of money to get the same level of excitement?
Have you ever hidden your gambling activity or its financial impact from people close to you?
Have you ever missed work, school, family events, or social commitments because of gambling?
Have you ever borrowed money, sold possessions, or used credit to fund gambling?
Do you feel distressed, guilty, or remorseful after a gambling session — yet find yourself returning anyway?
Have you ever gambled for longer than you originally planned, finding it difficult to stop?
This checklist is confidential. Your responses are not recorded or shared. It is a tool for personal reflection only. If you are concerned about your answers, please contact our support team or use the self-exclusion feature immediately.
Self-exclusion is the most powerful responsible gaming tool available on ubud4d. Here is everything you need to know before activating it.
Suitable for players experiencing a temporary period of stress or financial pressure. Account fully suspended for 180 days.
For players who recognize a pattern of problem gambling and want a meaningful period of complete absence from the platform.
A long-term solution for players with serious gambling concerns. Provides an extended recovery window with a clear end date.
Permanently and irrevocably closes your ubud4d account. This decision cannot be undone under any circumstances. Any balance is returned via your verified payment method.
During any self-exclusion period: (a) Your account login is fully disabled. (b) Any pending bonus offers or promotional communications are cancelled. (c) You will be removed from all marketing lists with immediate effect. (d) Any remaining account balance will be processed and returned via your registered withdrawal method within 5 business days. (e) ubud4d will make reasonable efforts to detect and close any new accounts registered during your exclusion period — if you become aware of such an account, report it to [email protected] immediately.
For the vast majority of players, gambling remains a safe and enjoyable pastime when approached with awareness. These principles help keep it that way.
Treat gambling as entertainment spending — the same way you would budget for a cinema ticket or a meal out. Never use money earmarked for rent, utilities, food, education, or other essential expenses. If losing the amount would cause you genuine financial hardship, do not wager it.
Decide in advance how much time and money you are willing to spend in a session — and stop when you reach either limit, regardless of whether you are winning or losing. Use ubud4d's built-in deposit limits and session reminders to enforce these boundaries automatically.
Every slot spin, card deal, and roulette spin is governed by a certified Random Number Generator (RNG). Past results have no influence whatsoever on future outcomes. There are no "hot" machines, "due" numbers, or guaranteed betting systems. Gambling cannot be a reliable income source.
Gambling is one leisure activity among many — not a lifestyle. Maintain a healthy balance with physical exercise, social relationships, family time, hobbies, and professional obligations. If gambling is crowding out these other areas, it is a signal to reassess.
Gambling while stressed, depressed, grieving, or under the influence of alcohol significantly increases the risk of problem gambling. If you find yourself turning to gambling as an emotional coping mechanism, please take a break and seek support — whether from our team, a trusted friend, or a professional counselor.
If you share a device with family members, especially children or teenagers, ensure your ubud4d account is always logged out when not in use. Do not share your password with anyone. Consider enabling parental controls on shared devices to prevent accidental access to gambling websites.
If gambling is causing you concern — financially, emotionally, or in your relationships — do not wait. Reaching out is a sign of strength, not weakness. Our support team handles all responsible gaming inquiries with complete confidentiality, zero judgment, and genuine care.
To activate self-exclusion, a deposit limit, or a time-out immediately, simply email us at [email protected] with the subject line "Responsible Gaming Request" and specify the tool and parameters you require. We will apply it within 24 hours and send you a confirmation.
Visit Our FAQubud4d is committed to providing a safe and enjoyable environment for all Indonesian players. Explore our other policy pages, or return home to continue playing responsibly.
21+ Only | Play Responsibly | ubud4d — Trusted Since 2018 | Support available 24/7 at [email protected]